Our Privacy Policy

Our Privacy Policy


 

Hello, And thank you for visiting A FRESH WEB SOLUTION. This page is to explain our data collection and use, and privacy practices on how we protect your data and respect your privacy with the data we do collect. If you have any questions and/or concerns about how your privacy may be affected, please contact us by visiting our Contact Page.

Our website address is: https://afreshwebsolution.com/

Our role in your privacy

If you are a current customer, subscriber, or just visiting A FRESH WEB SOLUTION, then this policy applies to you. The purpose of this document, is to inform you on how we obtain and process any traceable data, identifiable to you.

Our responsibilities

If you are a registered A FRESH WEB SOLUTION customer or a visitor to our website, we act as the “data controller” and custodian of any collected personal data on this site. This means that we determine how and why your data is processed.

Your responsibilities

  • Read and understand this Privacy Policy
  • If you are our customer or client, also please check any standing agreements between us, as they may contain further details on how we collect and process your data.
  • If you provide us with personal information about other people, or if others give us your information, we will only use that information for the specific reasons for which it was provided to us. By submitting this information to us, YOU acknowledge and affirm that you have the right to authorize us to process the collected data on your behalf, in accordance with this Privacy Policy.

When and how we collect your data

From the first moment you interact with A FRESH WEB SOLUTION, we are collecting data. Sometimes, you may provide us with this data, and sometimes the data about you is collected automatically. Here are the specifics on when and how we do this:

  • You browse any page of our website,
  • You contact us via our contact page,
  • You use any services of A FRESH WEB SOLUTION,
  • You receive emails/messages from us,
  • You chat with us for customer support,
  • You opt-in to marketing messages,
  • You sign up for our free newsletter,
  • You submit any comments or responses to any of our published articles,
  • We call you to provide support.

Types of data we collect

Here is an overview of the types of data that we may collect from you, as you navigate our site and use any of our services or products:

  • Contact details: name, email address, telephone number,
  • Purchase information: transaction ID, email address, date,
  • Computer information: IP address, user agent, email address,
  • Site usage data: URI requests, page response times, errors.

What about really sensitive data?

We never collect any “sensitive data” about you (like racial/ethnic origin, political opinions, religious/philosophical beliefs, genetic data, biometric data, health data, data about your sexual life or orientation, and offenses or alleged offenses).

What about children’s data?

A FRESH WEB SOLUTION is intended for use only by those who are 18 years of age or over. We do not target our business at children, and we do not knowingly collect any personal data from any person under 16 years of age.

How and why we collect your data

The data protection law requires that we use your data only for certain, limited purposes, and where we have a legal basis to do so. Here are the reasons that we collect and use your data:

  • To personalize your experience while using the site,
  • To improve the usability and functionality of the site,
  • To improve customer service and help resolve any issues,
  • To send purchase data to third-party payment processors,
  • To personalize communications with our customers,
  • To send emails about new features, products, services, and content,
  • To remotely activate and deactivate our digital products,
  • To facilitate license management for purchased products,
  • For login and authentication, and remembering your settings,
  • Comments, for the purposes of spam detection and prevention,
  • To detect and/or investigate unusual access attempts, hacking, or other possibly abusive uses of our server resources,
  • For legal purposes, in assistance to criminal investigations by law-enforcement agencies and/or other government agencies, pursuant to such investigations as determined by issuance of a judicial warrant.

Your privacy choices and rights

We collect data from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. Any data that we request that is not required will be specified as voluntary or optional. Here is an overview of your privacy choices and rights:

You can choose not to provide us with such personal data

If you choose to do this, you can continue to use the website and browse its pages. However, we will not be able to process any commercial transactions with you without the necessary personal data.

You can turn off cookies in your browser by changing its settings

You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use the website and browse its pages, but certain site features (like logging into the Members Area) may not function.

You can enable the “Do Not Track” browser setting

This site may use certain tracking scripts in order to improve our search-engine visibility and ranking. These scripts are a part of a website’s “Search Engine Optimization” (SEO), so that it will more-prominently appear in the Search Engine Results Pages (SERP’s). These scripts are also used to track how many visits to it within a given time, the locations from which the visits originate, and how frequenctly certain visitors return to a website.

You have the option to not have your visit tracked by these scripts, as such data is not necessary for simply viewing this website. To disable tracking your visit, you can set the “Do Not Track” option in your browser settings to “on” (usually, by checking a box). Our tracking scripts are designed to honor the Do Not Track setting, if it can be detected as “set to on”.

You can ask us not to use your data for marketing

We will inform you (before collecting your data) if we intend to use your data for marketing and if third parties are involved. You can opt out from marketing by contacting us (see the “Contact Page” section below).

How to exercise your rights

You can exercise your rights by contacting us via our contact page (see the “Contact Page” section below).

You have the right to access information about you we have collected

This includes the right to request supplementary information about:

  • The types of data we’re processing,
  • The purposes of any relevant data processing,
  • How long the data will be stored (or the criteria used to determine that period).

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

For any such request, we will provide you with the information within 30 days, unless doing so would adversely affect the rights and freedoms of others (e.g. another person’s confidentiality or intellectual property rights), or if such action would seriously compromise the proprietary nature of our private business trade secrets. We will promptly inform you if we can not fulfill your request for that specific reason.

You have the right to request corrections on any inaccurate personal data about you we have collected

At any time and for any reason, you may contact us to request that we correct any inaccurate personal information that we may have obtained about you.

You can object to us using your data for profiling or making automated decisions

We may use your data to determine whether we should let you know about information that might be relevant to you (for example, tailoring emails to you based on your browsing behavior). Otherwise, the only circumstances in which we will do this, is to provide the services from A FRESH WEB SOLUTION to you.

You have the right to port your data to another service

We will give you a copy of your data so that you can provide it to another service. We will not do so to the extent that this would involve disclosing personally-identifiable data about any other individual.

You have the right to be “forgotten” by us

You can also request that we erase any personal data we have obtained about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes, with such exclusions only as allowed or required by law. This only applies to data WE have obtained and have control over. We are not responsible, and have no control over for any data collected by third parties.

How do we protect your information?

We have physical, electronic, and managerial procedures to safeguard and secure the data we collect. Every effort is made to ensure that A FRESH WEB SOLUTION data is safe and secure. Our business depends very heavily on solid security. Therefore, it is taken very seriously, and we observe best practices in maintaining the integrity of our system security.

We limit who we share your information with

Other than to third-party vendors listed below (to include through any “affiliate” links clicked on), or in situations where we have obtained your consent, we do not sell, trade, or otherwise transfer any personally identifiable information to any outside/third parties. We may also release your information when we believe the release is appropriate to comply with the law (especially as evidenced through presentment of a judicial warrant), enforcement of our site policies, and/or protect ours or others’ rights, property, or safety. Note that you can find the privacy policy for each of our trusted third-party vendors below, in the section “Third parties who may acquire and process your data”.

Steps we take to help secure your data

We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order, or access your personal information. These security measures include, but are not limited to:

  • Password protected directories and databases,
  • SSL technology for encrypted data transmission,
  • Proprietary security measures that actively protect our servers from threats and malicious activity,
  • Other technological security measures as available to us, such as encryption of stored data,
  • Secure control of archives and backups, to include offline secured storage (backups which are not stored on an online server).

We offer the use of a secure server. All supplied sensitive/credit information is transmitted to our third-party payment processors via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database, only to be accessible by those authorized with special access rights to such systems, and who are required to keep the information confidential. After completion of a transaction, your billing information (credit card numbers, etc.) will NOT be stored on our servers.

On further notes:

  • You are responsible for the security and secrecy of your username and password. It is YOUR responsibility to practice good security protocol with your log-in credentials, to include using highly-secure passwords.
  • If you upload any media such as images, videos, PDF documents, etc., any EXIF information that is embedded within those files will be accessible to any visitors who choose to download those files. – Therefore, you should make sure that any sensitive information contained in those files, EXIF data, etc. be removed before you upload them to this site.
  • If you believe your privacy has been breached, please contact us immediately,
  • In the event of an actual breach on our server(s), you will be quickly notified of the breach, and what has been done to mitigate breach, as well as what data we have collected may have been exposed.
  • Ultimately, You provide your personal data at your own risk: Though no data transmission can be guaranteed to be 100% secure and/or “air-tight”, we will still do our best to safeguard such private data, to the best of our ability and technical knowledge and expertise.

Embedded content from other websites:

  • Some articles published on this site may include embedded content (e.g. videos, images, scripts, articles, etc.). Embedded content from other websites behave the same way as if you visited the other website.
  • These other websites may collect data about you through the use of cookies, embedded third-party tracking scripts, and monitor your interaction with the embedded content, to include tracking your interaction with the embedded content, especially if you have an account and are logged in to that website account.
  • A FRESH WEB SOLUTION has no control over how these other websites collect and use your data. Please consult their privacy policies if you have any questions as to how they use your data.

Where do we store your data?

The data we collect is stored on secure servers at a datacenter located in the STATE OF ARIZONA, USA, and may be processed in our office in The STATE OF IDAHO, USA. Also, data may be collected and stored in any data processing facilities operated by the third parties identified below. By submitting your personal data, you agree to this transfer, storage, and/or processing of your data by us.

How long do we store your data?

We will archive and stop actively using any personally-identifiable information about you within 6 months from the last time you used A FRESH WEB SOLUTION. We will delete your personal data from our archives no later than 6 years from the last time you used A FRESH WEB SOLUTION or as agreed to with you in a separate contract/agreement.

We may also be required to store certain commercial or finanacial data, relating to any business you have engaged in with us, as prescribed under the laws of the UNITED STATES and of the STATE OF IDAHO. (At least three years for certain tax-related information pertaining to A FRESH WEB SOLUTION’s bookkeeping requirements.)

Other such temporary data, such as in HTTP cookies, system temporary files, log files, etc. shall only remain until such time as they are cleared and deleted by automated system maintenance processes (sometimes, within a few days – in the case of system temporary files). System and access log files may be retained for a certain period, for the purposes of analysing web-traffic and server usage loads.

Third parties who may acquire and process your data

The following services help us to keep A FRESH WEB SOLUTION running, by storing or processing your data on our behalf:

  • Payments: PayPal
  • Payments: Stripe
  • Payments: Coinbase
  • Server: A2 Hosting

Most tech businesses often use third parties to help them host their applications, communicate with their customers, power their emails, etc. We may partner with one or more third parties, whom we believe are the best in their industry, and are reputable businesses. When we do so, it is sometimes necessary for us to share your data with them, in order to obtain and continue use of these services in an efficient and expeditious manner. Your data is shared only when it is strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy.

Here are the details of our main third-party service providers, and what data they collect or we share with them, where they store their data and why they may need it:

Infrastructure:

Service providerData collected or sharedPurpose
A2 Hosting
(Privacy Policy)
  • Cookies
  • Contact data
  • Registration data
  • Navigational data
  • Other data that may identify you (as outlined above)
This is the web hosting provider we use to host A FRESH WEB SOLUTION, and all of its content and services.

Payments:

Service providerData collected or sharedPurpose
PayPal, Inc.
(Privacy policy)
  • Contact details
  • Financial information
  • Cookies
This service processes payments for us.
Stripe, Inc.
(Privacy policy)
  • Contact details
  • Financial information
  • Cookies
This service processes payments for us.
Coinbase, Inc.
(Privacy policy)
  • Contact details
  • Financial information
  • Cookies
This service processes payments for us.

Comments:

Service providerData collected or sharedPurpose
Gravatar
(Privacy policy)
  • Email address
For users who leave comments on the site, an anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are registered.

If you have a Gravatar account, an image of your choosing may be displayed next to any comment(s) left by you.

Our own Comments Handling

  • Email address
  • Commenter’s Name
  • Your IP address
  • Your User Agent
  • Referer URL
  • Your Website URL, if provided
All comments are moderated for spam. The data collected from submitted comments are filtered through spam detection and are formatted for proper display in the comments section.

You may receive feedback on your comment to the email you provided, but your email will never be redistributed to any other parties by us.

Others:

Service providerData collected or sharedPurpose
Google Webmaster Tools
(Privacy policy)
  • Cookies
  • Visitor data
Google Webmaster Tools (aka Search Console) is a website statistics service: we use it to track general site traffic, so that we resolve any issues and optimize your experience visiting and using our website.
Google Fonts
(Privacy policy)
  • Your IP address
  • Possibly other data, depending on Google
Google Fonts is a free web service that provides free fonts for web pages. Fonts play an important role in the look and feel of site content.
Other linked sites
(Privacy policy)
  • Your IP address (and the previous site referring you [like this website] – through an HTTP-Referer field),
  • Possibly other data, depending on the site link you followed from here. (Please consult their own Privacy Policy Statement if you have any further questions about them.)
The “Referer” variable is how other websites, especially search engines, know what website you are visiting from. It is part of the standard operating characteristics of the World Wide Web.

How we use cookies

A FRESH WEB SOLUTION uses cookies to help provide features and services. Unless you disable cookie support in your browser, we (and/or any of our third-party services) may issue cookies when you interact with A FRESH WEB SOLUTION. These may be “session” cookies, meaning they delete themselves when you leave A FRESH WEB SOLUTION, or “persistent” cookies which do not delete themselves and help us recognize when you return, so that we may provide a tailored service, and improved visitor experience. We list some of the cookies that our website uses below.

How can I block cookies?

You can block cookies by disabling cookie support in your browser. You can also delete cookies through your browser settings. If you use your browser settings to disable, reject, or block any cookies, certain parts of our website may not function properly. In some cases, our website may be inaccessible. Please note that where third party websites may use cookies, we have no control over how those cookies or the data they may contain are used. You should contact the third-party vendor for any further information on their privacy and uses policies.

Which specific cookies do we use?

Service providerKey cookiesPurpose
A FRESH WEB SOLUTION
  • PHPSESSID or similar,
  • wordpress_test_cookie or similar,
  • wordpress_logged_in_{random-string}
  • Additional cookies may be set when a user leaves a comment
  • Additional cookies may be set when a user logs in to their account
  • Additional cookies may be set for local UI features,
  • Other local, server-side-only cookies may be set as part of the functioning of our website firewall software (and for increased accuracy of unique “hit-counts” web-metrics)
These cookies are used to provide basic site functionality, features, and services. For example, the “logged_in” cookie makes it possible to log in to the Members Area. Likewise, if you leave any comments on the website, some additional cookies may be set. Even when no action is taken, local cookies may be used for UI features, like switching themes, toggling zen mode, for example, and so forth.

Our right to make changes

We reserve the right to make any necessary changes or updates to our Privacy Policy, at any time and without prior notice. It is suggested that you revisit this page, from time to time, to be informed of our most recent changes to this policy. We will notify our customers of any major changes we may make via email.

Contact Us

Thank you for taking the time to read our Privacy Policy. Your data protection is very important to us, and also helps to maintain a level of trust that ALL online businesses should be concerned with. If you have any questions or additional concerns you wish to have addressed, please feel free to contact us via our Contact Page. We will try our best to respond to your feedback in a timely manner.